LOOP User Guide

We want to help you and your team get the most out LOOP.

LOOP is packed full of features, options and modules that draw on our decades of experience working with attractions.

New for Autumn 2026

We've moved the user guide to Freshdesk, a whole new Support Portal.  It's more searchable, with more guides and you can submit tickets and track the progress of them.

Click through to the new guide below, and don't miss our new 'Showing Your Value' Guides under Best Practices & Insights.

Visit Support Helpdesk



Got an emergency?
CMS Support is provided in UK office hours, with features being released according to our release schedule. If you are dealing with a crisis then please follow our Emergency Process and we'll do our best to help.
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What's New